As all of our concerns are towards the pandemic of COVID-19 situation, we wanted to share an update on how AT Romance will work with our brides. The safety and health of our community, including our brides, is always top priority to us.
In an effort to protect our communities and customers, we are not taking in person appointments starting March 17th until May 30th, 2020, but we are offering virtual appointments that bring our stylist to you. You can curate the perfect bridal look from home. Held via Zoom, your one-on-one appointment will include 60 minutes of live shopping with a our stylist.
During the period of Shelter-In-Place Order, our design house is still in operation and is not being affected by the current situation. All orders are currently on schedule. For gown rental reservations, we provide flexibility to reschedule your gown reservation. If you reserved a gown with us and you are planning to postpone your wedding date, please feel free to contact us once you decide on an alternative wedding date. We are happy to assist you to reschedule your gown reservation.
For any custom wedding gown orders, now is the best time to reach us. Due to the Bay Area shut down we will have full attention to your needs. Please reach out to us and share your thoughts, design ideas, or any inspirational pictures you would like us to re-create if possible. Production time is around 4-6 months depending on the difficulty design detail gowns.
We are re-opening our studio on June 1st. With the current developments on COVID-19, the cleanliness of our studio is top priority for us. We have increased the frequency and extent of the deep cleanings. We clean and sanitize touched objects like slippers, fixtures, gowns, hangers, and fitting areas throughout the day. Our hope is to make your dress fitting experience easy, and comfortable. We are putting the best effort to protect our bride-to-be and her friends and families. If you have travelled or have contacted with others that have coronavirus confirmed, please reschedule your appointment, and make sure to self quarantine for at least 14 days and seek for medical help before your visit to AT Romance studio. We also politely ask you to keep your guest count to no more than 1 person. By law, all customers will be required to bring and wear their masks during the appointment, and keep social distancing. Each appointment is private. Other walk-in customers will be advised to schedule a future appointment.
While we’ll miss seeing you in our studio, but you’re welcome to contact us for a phone consultation in regards to your wedding planning, bridal consultation, or wedding gown customization. We’re here for you!
Stay safe and healthy. We hope to see you soon.
Sincerely with love,